Human Resources Courses
The Executive Board Programme is our flagship course in corporate governance and is a unique educational experience that aims to develop board members for the global business scene. The programme is adapted to Scandinavian conditions and legislation.
Today’s boards have to deal with new pressures, challenges and risks in addition to evaluating the performance of the CEO and senior executives. They must therefore set the company’s strategic direction, often across diverse product markets and geographies, and monitor the firm’s risk profile.
This programme offers practical and tested frameworks and tools to sharpen judgment and decision-making skills. It also augments the oversight abilities of directors seeking to boost their existing competencies or to be better prepared for new board mandates. In two modules, you will master strategies for the following fundamental areas: board effectiveness and dynamics; board decision-making and oversight; and director effectiveness and development.
Participant Profile
The Executive Board Programme is designed for potential professional board members, managers or executives preparing for their first board mandate to acquire the knowledge base that board members are expected to master.
- It is also aimed at CEOs, COOs, CFOs and other C-suite executives, as well as family members and controlling shareholders of boards of family companies.
- The Executive Board Programme is for you who want more knowledge, new skills and tools in your role as a value-adding board member. The typical participant is:
- Professionals, managers or executives without experience as board directors that aim to serve in a corporate governance role
- Family members and controlling shareholders of small and medium family companies
- Executive of government and non-profit organisations and agencies. Professionals from the institutional investment community
- Senior Executives (CEO, COO, CFO, CIO etc.)
Benefits of the Executive Board Programme
- an international board education adapted to Scandinavian culture and learning style
- an in-depth understanding of the complexity of the board work
- knowledge and tools to play a key role in the board
- solid insight into prioritizing efforts and effective decision making under time pressure
- knowledge of the Board of Directors’ responsibilities and duties in relation to legislation and good corporate governance
- valuable insight into the interaction between the board, management and owners
- knowledge about risk management and value creation
- an intense learning experience designed for those who have a busy program for daily use
- practice-oriented teaching and concrete tools and you will come home with utensils in the luggage that you can use immediately
- a professional network – Executive Forum – together with other professional board members
Modules
Key focus of the Executive Board Programme is legal and accounting aspects ensuring company control from a board perspective besides highlighting the board’s role partly as strategical sparring partner and partly as developer of the company. Please note that the Executive Board Programme is a modular programme and as such is divided into 2 modules.
Module 1: Focuses on placing the work of the board in a Danish or Norwegian context, which creates a solid foundation for understanding the board’s responsibilities and duties in relation to legislation and Danish or Norwegian practice. We also take a closer look at how the board’s collaboration with the company’s management is subject to a number of legal frameworks that are of great importance in relation to the agreements entered into between the board and management, regardless of whether these relate to employment, remuneration or termination of the collaboration. In addition, through practical cases, provided by the responsible chairman, we have the opportunity to dive into a number of the key focus areas for the board. This includes the consequences of different ownership structures, the composition of the optimal board, the role of the board in the strategy process and a number of practical methods and tools. An important part of the board’s work is also the company’s and the board’s communication with the outside world, not least in crisis situations. Here you will be inspired to become a better communicator, as well as to handle the difficult communication tasks professionally, and with the right timing and focus in relation to an outside world that requires answers here and now.
Module 2: How you benefit
- Understand the broader context in which boards operate and the responsibilities that come with a director mandate
- Gain an overview of the knowledge and competencies expected from directors in today’s environment
- Engage with topical issues such as the growing impact of digital technology on strategy and organisations, and on the role of the board
- Develop director-specific competencies that contribute to the creation of a high-performing board
Managing Change and Organizational Development
Overview
This course examines how the field of organizational development facilitates effective change management within a business context. It explores the essential skills of the OD practitioner, change management theories and processes, highlights the types of interventions and programs that should be considered and the importance of line and staff functions to ensure a successful change effort.
Course benefits
Upon successful completion of this course, participants will be able to:
- Appreciate the field of organizational development and how it contributes to the effective management of change
- Clearly understand the concept of organizational development as it relates to the need for change and renewal
- Identify and suggest solutions to the major challenges facing organizations today
- Understand the role of an OD consultant as a change leader and the core competencies of an OD professional
- Know the advantages and disadvantages of using an internal vs. external consultant.
The Participants
Principal and Senior Human Resource Officers, Human Resource Directors, Heads of Department, Human Resource Managers and Training Managers
Organizational Change Management
Description
Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization, technological change and process based change initiatives.
This course on Organizational Change Management (OCM) is designed for participants who wish to understand the fundamental concepts of organizational change and want to sharpen their skills in developing and guiding a change management program. Reorganization, technological change and process based change all require OCM techniques for successful implementation.
It has been said that “change is the only constant.” Yet, many business improvement and transformation programs fail to deliver their expected business results. The root cause of failure in up to 70% of such programs is due to the inherent lack of ability of people to manage the impact of changes on their projects and organization.
Through exercises, a case study, and practical examples, participants will take away a clear understanding of the dynamics of organizational change, and come to appreciate the linkage between OCM and BPM. You will gain insight into the success factors in leading change; including, creating a compelling case for change, using templates for environmental and stakeholder assessments, and the key elements in planning and executing a communications program. You will come to appreciate the different ways of assessing readiness and monitoring the success of your change program.
Students will walk away with templates to use throughout their change management initiatives. Anyone wanting to gain a better understanding of organizational change management concepts, strategies and methods in order to improve the success rate of transformational programs or process design initiatives will benefit from this course on OCM.
Objectives:
- Gain an understanding of OCM concepts and techniques in change management
- Articulate best practices in the launch and execution of a change management program
- Gain a hands-on perspective on change management
- Understand the use of key assessment tools and templates and communication plans
- Be able to guide effective change programs in large scale change projects
Who Should Attend:
- Founders and Business Leaders
- Business Analysts
- Business Process Analysts
- Business Process Managers
- Project Managers
- Business Architects
- Process Owners
- Line of Business Managers
Unique Value of Course:
- Learn the contribution of key thought leaders in Change Management
- Work on a real-world case study to practice concepts and application
- Participate in interactive discussions and exercises to reinforce the concepts
- Gain insight into the central role of OCM
Strategic Leadership master Class
Description
This 5day Strategic Leadership Masterclass will introduce a range of leadership approaches and theories and focus on the application of these in the organisation to deliver improved performance. We will identify the challenges to new and emerging leaders and develop their decision-making ability by offering new options and approaches based on sound and proven theories.
Leadership is an area of business that has been the focus of research for years, using many different approaches. The nature–nurture debate has continued to be the basis of wide-ranging research for those seeking how to develop leaders effectively.
As an introduction to leadership, there are a number of critical areas that an effective leader needs to develop, including a focus on Emotional Intelligence and improved leadership awareness. Recent developments suggest that rather than be a manager or a leader, there is a need to manage the leadership paradoxes and select the right approach as appropriate. This fluid approach to leadership is becoming more essential to our new and future leaders to respond to the needs of an aging population, and new millennials in the workplace.
Targeted Audience
The Strategic Leadership Masterclass will adopt a pragmatic approach, focusing on individual needs, and allowing time to discuss approaches and to apply the learning in a supportive and safe environment.
- Directors and owners
- Experienced and time-served senior leaders
- Newly appointed leaders or aspiring leaders
Through interactive presentations and open discussion, the facilitators will deliver a thought-provoking session, providing you with the key information, details and facts needed in an engaging and memorable environment:
On completion of this module, delegates will:
- Understand the differences between leadership and management
- Recognise the tension between managing and leading, and how to adapt appropriate behaviours
- Be able to identify their priorities, and utilise their time effectively
- Identify the key facets of emotional intelligence using the Goleman model
- Select appropriate leadership approaches in line with different situations and individuals
- Use appropriate approaches to maintain the motivation of their teams
- Better utilise the strengths that individuals bring to their team-working
- Analyse team development opportunities and lead these teams more effectively
Course Contents
1. Self-Leadership
- Exploring the differences between leadership and management
- Managing your time and recognising your priorities
- Developing Emotional Intelligence in you and your teams to build and maintain rapport
2. Leading Teams
- Situational Leadership and how to move towards a coaching style of leadership when appropriate
- An introduction to the skills of coaching
- How to give effective feedback to maintain motivation and engage your team
- How to identify the most appropriate team roles for improved performance
- Recognising and leading teams through the five stages of team development
CRISIS MANAGEMENT AND CONTINGENCY PLAN
Description
This Crisis Management and Contingency Plan training course shall effectively help the organisation to develop a standard methodology for organizing, drafting and implementing emergency preparedness and contingency plans. The course was prepared to ensure that all delegates will gain the best practices in developing, assessing, and determining consequences of contingency plans, and helps participants identify the most common weaknesses found in many crisis management plans.
This attractive training course was tailored to fit with different kind of industries where the organisation reputation before, during and after the crisis are well maintained. The course will offer to the attendees the professional methods of identifying, preventing, and damage controlling at different types of crisis situations.
This training course will feature:
- Latest theories of identifying potential risks or situations
- Developing a standard methodology for organizing, drafting and implementing emergency preparedness and contingency plan and procedures
- Dealing with various stages of a crisis
- Damage control guidance
- Crisis management team training and compliance
What are the Goals?
This course helps participants identify potential risks or situations that may precipitate a crisis or emergency and learn approaches on how to respond to such incidents. The Course is to enable students to understand and apply the principles of emergency response planning and crisis management. It considers the need for emergency and crisis response planning and an integrated approach to emergency management. It is mainly To plan and prepare for effective Emergency Response Plans (ERP) that mitigate the potential consequences of an Incident to people (local community and personnel), environment, assets and reputation, and enables normal operations to be resumed efficiently.
By the end of this training course, participants will be able to:
- Define crisis management
- Describe the stages of a crisis
- Apply best practice in putting crisis management into action
- Develop contingency plans
- Enhance common crisis management plan weaknesses
- Recognise how to establish a crisis management team
- Analyze the psychology of crisis management decisions
- Describe the emergency response scenarios
- Implement damage control
- Define the requirements and importance of Emergency and Crisis Response Management
- Discuss aspects of integrated emergency management
- Prepare to be ready and anticipate the unexpected event leading to a Crisis
Who is this Training Course for?
This training course is suitable for a wide range of professionals at both senior and middle level of management, and who are involved in any aspect of Crisis and Risk Management and who want to understand, implement and improve the latest Risk and Resilience Management concepts, processes and ideas at both strategic and operational levels.
This training course is suitable to a wide range of professionals but will greatly benefit:
- Incident Commander and deputies
- Safety & Security Management Team Members
- Risk Management & Insurance Personnel
- Organization’s Crisis Management Team / Cell Members
- Quality Management Professionals
- Emergency Response Teams
- Line Managers and Supervisors
- Directors and Senior Executives
- Internal & External Affair management
- Team Leaders, managers or responsible parties who has safety, emergency, or crisis management responsibilities
- Other Professionals involved in Risk, Resilience, and Crisis management
How will this Training Course be Presented?
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course will enhance the participants planning & leadership capabilities through assessment, syndicate role play, and group discussions. Participants will be given a full student manual with the latest standards that they shall easily adapt at their workplace.
This training course includes the following training methodology as percentage of the total training time:
30% Lectures
30% Workshops and Case Studies
20% Group Work & Practical Exercises
20% Videos & General Discussions
The Course Content
Day One: Theories of Risk & Disasters
Theories of crises
Types of Crises (Related to different types of Hazards)
What Is Crisis Management
MITIGATE – PLAN – RESPOND – RECOVER
Systems ideas and risks
Health and safety management
The management of organizational risks
Safety culture
Case studies
Day Two: Crises Management Principles
An Introduction to Crisis Management
The elements of crisis management
Crisis Technology and Analytics
Mitigate potential hazards caused by natural and human-induced disasters
Crisis Management and Decision-making
Stakeholders and parties involved in during emergencies
Ethics in a Crisis
Conducting Risk/Hazard/Vulnerability Assessment
Day Three: Risk Management Principles
Difference between Risk Management & Risk Assessment
Hazard Analysis and Disaster Planning
The importance of risk management
Management of organizational risk culture
Risk communications
The business impact analysis
Business continuity planning
Day Four: Crisis Management Team Formation & Operations
Levels of command and Formation of the crisis management team
Command and Control
CMT roles & responsibilities
Incident Management Team (IMT) roles & responsibilities
Emergency Response Team (ERP) roles & responsibilities
CMT operations
Liaison with the emergency services
Communication with the public before, during and after a crisis
Maintaining Organization Reputation
Day Five: Contingency Planning, Emergency Response & Damage Control Process
Developing plans and strategies to help organizations prepare, respond and recover from disasters.
Managing Low-Intensity Crises
Integrated Emergency Management
Disaster Inquiries
Damage Control & Disaster Risk Reduction
Most Hazardous Emergency Scenario
Establish and maintain Medical Emergency Response (MER) Plans
ER reports and documentation content (forms/ checklists)
Training & Competency (The different types of Training and Drills)
Case Study (Fire & Evacuation at Workplace)